Privacy Policy

PRIVACY POLICY

Nettie Group Ltd

Last Updated: February 27, 2026

Introduction

Welcome to Nettie.

Nettie Group Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:
Please read this Privacy Policy carefully. By using our website or services, you acknowledge that you have read and understood this policy.
If you do not agree with this Privacy Policy, please do not use our website or services.

Who We Are

Nettie Group Ltd is the data controller responsible for your personal information. We are registered with the Information Commissioner’s Office (ICO) for data protection purposes.

Information We Collect

We collect the following types of personal information:

 Information You Provide Directly

When you register your interest via our HubSpot forms, we collect:
When you contact us, we may collect:
Information Collected Automatically
When you visit our website, we automatically collect:
Information from Third Parties
We use HubSpot as our marketing and email platform. HubSpot may collect:
HubSpot processes this data on our behalf as a data processor. For more information, see HubSpot’s Privacy Policy at hubspot.com/legal/privacy-policy.

How We Use Your Information

We use your personal information for the following purposes:
Purpose Legal Basis (GDPR) Data Used
To send you updates about our launch and services
Consent (you registered interest)
Name, email address
To respond to your inquiries
Legitimate interest
Contact information
To improve our website and services
Legitimate interest
Usage data, analytics
To comply with legal obligations
Legal obligation
All relevant data
To send marketing communications
Consent (can be withdrawn)
Name, email address
To analyse website performance
Legitimate interest
Analytics data, cookies
We will NEVER:

Lawful Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following lawful bases:
Consent: When you register your interest via our forms, you consent to us contacting you. You can withdraw consent at any time by clicking “unsubscribe” in our emails or contacting hello@nettie.online.
Legitimate Interest: We process data to improve our website, analyse usage, and respond to inquiries. We have assessed that these uses do not override your rights and freedoms.
Legal Obligation: We may process data to comply with UK laws and regulations.

How We Share Your Information

We share your personal information only in the following circumstances:
Service Providers
We share data with trusted third-party service providers who process data on our behalf:
All service providers are contractually obligated to:
Provider Purpose Location
HubSpot
Email marketing, form processing, CRM
USA (Privacy Shield certified)
Website hosting provider
Website hosting and operation
UK
Analytics providers
Website analytics
Various
Legal Requirements
We may disclose your information if required to:
Business Transfers
If Nettie Group Ltd is involved in a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you via email and/or a prominent notice on our website before your information is transferred.

International Data Transfers

Some of our service providers (such as HubSpot) are based outside the UK/EEA.
When we transfer data internationally, we ensure: HubSpot (USA): HubSpot complies with EU-US and UK-US data transfer frameworks and uses Standard Contractual Clauses. For more information, visit hubspot.com/data- privacy.

How Long We Keep Your Data

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
After the retention period, we securely delete or anonymise your data.
Data Type Retention Period
Mailing list subscribers (active)
Until you unsubscribe
Inactive subscribers
2 years of inactivity, then deleted
Contact form submissions
3 years from last contact
Website analytics
26 months (Google Analytics default)
Cookies
As specified in Cookie Policy
Legal/tax records
7 years (UK legal requirement)

Your Rights Under GDPR

Under UK GDPR, you have the following rights:
How to Exercise Your Rights:
Email us at: privacy@nettie.online
We will respond within 30 days.
To unsubscribe from marketing emails:
Click “Unsubscribe” at the bottom of any email we send you.

Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information:
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
If you suspect a security breach or unauthorised access to your account, contact us immediately at hello@nettie.online.

Cookies and Tracking

We use cookies and similar tracking technologies on our website.
For full details, please see our Cookie Policy (separate document).
In summary:

Children's Privacy

Our services are not directed at children under 13 years of age.

Third-Party Websites

Our website may contain links to third-party websites (e.g., social media platforms and partner organisations).
We are not responsible for the privacy practices of these third-party websites.
We recommend you read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:
When we make changes:
We recommend reviewing this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data:
Scroll to Top