Cookie Policy
Nettie Group Ltd
Last Updated: 6 July 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies help us:
- Remember your preferences
- Understand how you use our website
- Improve your experience
- Deliver relevant content
2. Your Cookie Choices
When you first visit our website (nettie.online), you will see a cookie banner asking for your consent.
You can:
- Accept all cookies
- Reject non-essential cookies
- Manage cookie preferences
Essential cookies (required for the website to function) will be used regardless of your choice. All other cookies require your consent.
You can change your cookie preferences at any time using your browser settings (see Section 7).
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies (Essential)
These cookies are essential for our website to function. Without them, services like form submission and navigation would not work.
These cookies DO NOT require consent under UK law.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| session_id | Maintains your session while browsing | Session (deleted when you close browser) | Nettie |
| cookie_consent | Remembers your cookie preferences | 1 year | Nettie |
| XSRF-TOKEN | Security (prevents cross-site request forgery) | Session | Website platform |
3.2 Analytics / Performance Cookies
We do not currently use analytics cookies beyond our own internal platform analytics. We will update this policy if we add third-party analytics tools in future.
3.3 Marketing / Tracking Cookies
These cookies track your activity across websites to deliver targeted content and measure campaign effectiveness.
These cookies REQUIRE consent.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| __hstc | HubSpot: Tracks visitors | 13 months | HubSpot |
| hubspotutk | HubSpot: Tracks visitor identity | 13 months | HubSpot |
| __hssc | HubSpot: Tracks sessions | 30 minutes | HubSpot |
| __hssrc | HubSpot: Session restart indicator | Session | HubSpot |
HubSpot Privacy Policy: legal.hubspot.com/privacy-policy
What HubSpot Tracks:
- Form submissions
- Email opens and clicks
- Pages visited before/after form submission
- Time spent on pages
- Referring website
3.4 Functionality Cookies
These cookies remember your preferences and choices to provide enhanced features.
These cookies REQUIRE consent.
Examples:
- Language preference
- Font size preference
- Display preferences
We currently do not use functionality cookies, but may introduce them in the future.
3.5 Check-in Session Cookies
When you use our anonymous check-in feature, we store a temporary device-level token solely to prevent duplicate check-ins within a short time window. This token is not linked to your identity, is not used for tracking or marketing purposes, and expires automatically. It does not require consent under UK law as it is essential to the check-in service functioning correctly.
4. Third-Party Cookies
Some cookies are set by third-party services that appear on our website:
| Third Party | What They Do | Privacy Policy |
|---|---|---|
| HubSpot | Form processing, email tracking, CRM | legal.hubspot.com/privacy-policy |
| Supabase | Database and session management | https://supabase.com/privacy |
| Social Media Platforms | Social sharing buttons (if present) | See respective platform policies |
We do not control third-party cookies. Please refer to the third party's privacy and cookie policies for more information.
5. What We Track With Cookies
Using cookies, we collect the following information:
- Pages you visit on our website
- Time spent on each page
- Links you click
- Whether you submit a form (e.g., "Register Interest")
- How you arrived at our website (referring site)
- Your device type (desktop, mobile, tablet)
- Browser type and version
We DO NOT track:
- Sensitive personal data
- Financial information
- Passwords or login credentials
6. HubSpot Form Tracking
When you submit a form (e.g., "Register Interest"), HubSpot tracks:
Before submission:
- Pages visited on our website
- Time spent browsing
- Referring website
Form submission:
- Name and email address you provided
- Date and time of submission
- Form fields completed
After submission:
- Whether you open our emails
- Whether you click links in our emails
- Which pages you visit after submitting
Purpose: This helps us understand:
- Which content is most valuable to you
- How engaged you are with our updates
- Whether our emails are reaching you
You can unsubscribe from emails at any time by clicking "Unsubscribe" at the bottom of any email.
7. How to Control and Delete Cookies
You have several options to control cookies:
7.1 Cookie Banner (Our Website)
When you first visit our website, you'll see a cookie banner. You can:
- Accept all cookies
- Reject non-essential cookies (essential cookies will still be used)
- Manage cookie preferences (select which types you allow)
To change your preferences later, look for a "Cookie Settings" link in our website footer.
7.2 Browser Settings
You can control cookies through your browser settings:
| Browser | How to Manage Cookies |
|---|---|
| Google Chrome | Settings → Privacy and Security → Cookies and other site data |
| Mozilla Firefox | Settings → Privacy & Security → Cookies and Site Data |
| Safari | Preferences → Privacy → Manage Website Data |
| Microsoft Edge | Settings → Cookies and site permissions → Cookies |
For more information, visit: aboutcookies.org or allaboutcookies.org
7.3 Opt-Out Tools
Google Analytics Opt-Out:
Install the Google Analytics Opt-out Browser Add-on: tools.google.com/dlpage/gaoptout
Do Not Track:
Most browsers have a "Do Not Track" (DNT) setting. However, there is no industry standard for how websites should respond to DNT signals, so we may not honour them.
8. Impact of Disabling Cookies
If you disable cookies:
- Essential Cookies: Some website features may not work (e.g., form submissions).
- Analytics Cookies: We won't be able to improve our website based on usage data.
- Marketing Cookies: You won't receive personalised content. We won't track email engagement.
You can still browse our website and access most content even with cookies disabled.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes to the cookies we use
- Changes in cookie regulations
- New features on our website
When we update this policy:
- We'll update the "Last Updated" date
- We'll notify you via a prominent notice on our website
- Significant changes may be communicated via email
10. Contact Us
If you have questions about this Cookie Policy:
Email: privacy@nettie.online
Postal Address:
Nettie Group Ltd Tynewood Farm, Gowthorpe Lane Gowthorpe, YO41 5QL United Kingdom
For privacy-related questions, see our Privacy Policy.